Building Strong, Resilient and Positive School Cultures with Restorative Practices - John Madigan

It's hard to put a finger on it…but you know it when you see it, when you hear it, when you feel it. It is something that will most likely become immediately apparent from the moment you walk in the door of a school building…


A positive school culture is like a beautiful piece of music played by multiple instruments in a finely tuned orchestra where students, teachers, parents, and key stakeholders are all working together to create an environment where everyone thrives. 


The benefits are far reaching and profound, contributing not only to the overall wellbeing of students and staff but also higher academic attainment and better outcomes for the wider community. However, as we all know too well, building and maintaining such a culture can be challenging, elusive and often unquantifiable.


Although elusive, there are most certainly some essential ingredients that can be put in place for a positive school culture to exist. 


These include: 

  • An agreed set of fundamental expectations of each other as human beings in this community and the necessary supports in place to reach said expectations.


  • Being deliberate and intentional in relating to each other in a respectful, honest, fair, consistent and understanding way.


  • Creating regular structured and unstructured opportunities for connection, empathy, shared understanding and growth amongst all adults and children.


  • Modelling and espousing an agreed set of core values as a compass for being and thriving in the community.


  • A ‘shifting of the lens’ in terms of how we perceive each other towards a more understanding, nurturing, and non-judgmental one. A lens through which we consistently ask ourselves, "What is the most generous assumption we can make about our pupils and each other?"


This is where Restorative Practices and the work of Connect RP comes in; a holistic approach that empowers schools to cultivate strong, resilient, connected communities where a positive culture underpins everything.


Restorative Practice (RP)

Restorative Practice is grounded in the belief that relationships are at the core of a healthy and positive school culture. These practices also recognise that when conflicts arise, they provide opportunities for growth, understanding, accountability and connection rather than punishment, stigmatisation and division. 


At the heart of RP is the values. We created acronyms for primary and post-primary settings in support of building visibility and literacy around this.

In a school committed to working with Connect RP, it is vital to be deliberate and explicit in holding a space where we develop a shared understanding of how we can embody these values on a daily basis and empower our students to do the same. 

The Friendship Keepers and Relationship Keepers curriculum programmes are a fantastic conduit for exploring these values with pupils and students in school. Young people love the interactive nature of these programmes and the balance between self-reflection, group work, relationship-building and fun. These courses are also curriculum focused (SPHE & Wellbeing) and they enable educators to use a values-based approach to empower young people to connect with each other in a more meaningful way and to cultivate a strong resilient community in the classroom. Our new RP for TY Wellbeing Programme is a dynamic way for students to learn about building relationships through positive communication.


Engaging All Key Stakeholders

Building a resilient school culture requires the active involvement of everyone in the school community, including students, parents, teachers, boards of management and administrative staff. When all stakeholders cooperate and collaborate, their collective efforts create a sense of belonging and ownership in the school's culture. Just like those musicians in the orchestra, each person plays a unique role in shaping and reinforcing the positive atmosphere.


Engaging parents/guardians in RP can be especially powerful. Through engaging with the Connect RP resources for parents, we support an explicit broadcasting of important messaging to build goodwill in good times and partner with parents/guardians in nurturing their child's development and contribution to the school community. This connection between home and school through RP strengthens the overall community fabric. 


The Power of Relationship-Building Circles

Relationship-building circles are a cornerstone of RP approaches. These circles are safe spaces where students and staff gather to share their thoughts, experiences, and feelings. They nurture empathy, active listening, inclusion, and open communication. Through circles, individuals feel heard, valued, and respected; strengthening the bonds and social capital that hold the school community together.


Students benefit immensely from relationship-building circles. They empower all to find their voice, express themselves, resolve conflicts, and appreciate each other's diverse perspectives. These circles help students develop emotional intelligence, self-awareness, and social skills; all of which are vital for their personal and academic growth and contribute significantly to the overall culture of a community. Furthermore, bringing the principles and architecture of circle practice to our pedagogy enhances the teaching and learning experience within our classrooms so that we don’t see RP as an ‘add on’ to what we have to do but a way to honour the values and relational culture we espouse into what we do already.


It starts with
us

A positive school culture is often challenging to quantify or describe through data, research or evaluation. However, you can feel it when you step into a school that embraces restorative practices. It's the warmth of greetings in the hallway, the respectful dialogue in classrooms, the raising of adult voices only being for reasons of exuberance and enthusiasm and the sense of unity that pervades the entire community.


Most importantly, it starts with us, the adults. This is why we offer Restorative Me workshops and courses. If we become intentional in how we relate to others in our school community, then anything is possible, even in the most difficult and hard-to-reach places. And..the best part is, as Michelle Stowe so aptly puts it in her TEDx,  “I like who I am when I’m being restorative!” 

In essence, a strong, resilient, and positive school culture, fostered through the Connect RP values-based model, intentional relational practices and relationship-building circles, creates an environment where every member of the community is valued and supported. It's a culture where conflicts are opportunities for growth, and connections are the foundation of success. 



Finally, of course it's important to celebrate our successes but it is also vital not to get complacent when we feel our school community is in a great place. School culture and climate are living organisms for every school and we know from the ‘stickability of the negative’ that stress, frustration and pessimism needs very little space to breathe and grow. Therefore, a school culture is something that needs to be cultivated, nurtured, regularly reinforced and renegotiated to ensure it remains and evolves to meet the ever changing needs of everyone in the community. We recommend a Culture Check-in to support our schools with this process and regularly promote such practices through our Connect RP Schools’ Senior Leadership Team Gatherings. 


Connect RP gives us a framework and a structure to not only build but also maintain sustainable positive school cultures. It is inherently designed to connect the culture dots. It allows us to cultivate and foster an environment that, when you feel it, you know you're in a place where students and staff can truly thrive! 


If you are a principal or deputy principal you would like to know more about The Art of Relational School Culture Leadership join Michelle at one of our new workshops on 29th Nov or 11th April in Dublin West Ed Centre. Or check out our other types of workshops we offer here. 


John

March 1, 2025
This idea that Restorative Practice is all about the Restorative Questions is a sentiment I hear a lot. Here, I would like to discuss some of the experiences I would have missed out on and some of the things I may not have learned had my learning in Restorative Practice stopped at the Restorative Questions. One of the most disappointing losses one might experience if you focus merely on the Restorative Questions is that of Positive Relationship Building. In September this year I met a little boy in my new class who was very shy, withdrawn and had little self-belief. He struggled academically and explained that he found school really hard sometimes. I was struck by how happy he appeared playing on the yard with his friends but how rapidly his demeanour changed when he re-entered the classroom. It didn’t take me long to figure out the classroom was not a place of safety or welcome for this child. At the end of the first week of school I gave the children big A3 blank white folders and asked them to design and decorate them as they saw fit. I suddenly saw this little boy light up. I went down to his desk and sat beside him. He talked more to me in those 10 minutes than he had for the full week. He explained that he loved to draw and that he created comic books at home. He was engaged, happy and very open with me and I began to see all the wonderful gifts and talents he possessed. From this encounter on, I took every opportunity to praise him for his creativity and to find ways to incorporate this into his learning. I have had the privilege of seeing this child grow in confidence over the last few months. Positive relationship building is something that comes very naturally to many teachers restoratively trained or not. However, what I have learned and what really helped me in this situation was to make this positive relationship building an explicit part of my teaching practise. To make time in the day to build relationships with my students. I have developed simple and manageable procedures such as a checklist of positive interactions to remind myself to praise all of my students. Had I not been using such strategies I may have lost out on this very positive experience and an affirming relationship with one of my students. Another area which falls outside the scope of the Restorative Questions, and is a huge benefit of Restorative Practice is it’s power to support and nurture student’s emotional literacy. In September, I met a group of students who had had little experience of Restorative Practice and I was concerned by their struggle to label and describe their emotions and at times to regulate these emotions. Over the first few weeks of school, I introduced the children to the Restorative Animals, one of whom is Crank the Croc. He can be a little snappy at times and needs understanding and a love bomb to help him to regulate his emotions. Two or three weeks after we had introduced these animals, I noticed one of the little girls in my class was behaving in a manner that was outside the norm for her, she was very sharp with the other children and seemed very frustrated in class. One Friday morning I asked her to have a chat outside the door. I started by telling her I noticed that she was acting differently and I asked “What happened?”. At which point she burst into tears and told me she was just feeling like Crank the Croc, things hadn’t gone according to plan at home that morning and she was in a very cranky mood. So I asked her what does Crank the Croc need to help him when he’s in a bad mood. She replied; “A love bomb” and I asked her what that looked like for her. With some suggestions and scaffolding she decided she’d like to sit beside her friend at lunch and to have five minutes in the Cool Down Corner. At the end of the day I rang her Mam to check in and discovered that the family were going through an extremely challenging time and that things were very emotionally turbulent at home. I have never been so glad that I took an empathetic approach, had I not and had I taken a more punitive approach I feel I would have destroyed my relationship with this student. I would have left school that day with little understanding of that child’s experience and no insight into how to support her for the rest of the school year.  Finally, Restorative Practice can act as a powerful lens through which you view your professional and personal interactions with others. A question I learned to ask through Restorative Practice is “Who do I want to be?” As educators we know there are times where so much of a situation is out of our control. This can lead to some very stressful situations when dealing with parents in particular. I find looking at a situation from the parents perspective and recognising that it’s rarely a personal issue with me, rather their deep concern for their child that causes anger and frustration. This helps me to deal with conflict. Also when having contentious meetings with parents I ask myself the question “Who do I want to be?”. It by no means guarantees that I will be met with the same level of empathy but if I can leave such a meeting feeling that I was kind, professional and empathetic well then I’m happy with the only side of the conversation I can actually control.
December 12, 2024
Sometimes, in my role as Guidance Counsellor, I get asked to intervene in situations where several consequences have already been implemented. One such example was a second year “feud” between a boy and a girl who had no dealings with each other in first year and were in the same class for the first time in Second year. Over the first few months, their bickering had escalated to Year Head intervention, detentions and still the teachers were reporting problems in the class. In fact, the whole class atmosphere had been impacted and the class was labelled the problematic one of Second year. “I felt powerless. I was confused, I couldn’t understand why she was treating me like this. I never spoke to her in First year and when we were put in class together this year she started sniggering and whispering to her friends every time I walked into class for no reason. ” (Boy X) These were the words of the boy in a preparation conversation before a Restorative Meeting. But they didn’t come easy. In the first round of the questions, I learned he was angry and that he thought his reputation was ruined. He couldn’t get beyond defending himself and making her out to be the ‘bad guy’. He wanted compensation and for the Year Head to call an assembly and tell the whole year he didn’t do ‘it’. At that stage, based on those answers, I was skeptical that there was a readiness for a Restorative Meeting between the two parties. In my work as an RP practitioner, I know that identifying what feelings reside behind the facts listed are where connection and empathy are built so I delved a little deeper – back to the start of the story rather than this specific incident. I followed the question protocol again and that’s when we started getting somewhere and he made the above revelation. This boy was very articulate, and I could empathise with the feelings he described. He described the mixed emotions of new beginnings, new classmates, and the added burden of this mysterious quarrel with a girl he didn’t know who just had it in for him. In an attempt to regain power, he began acting in a way that he wasn’t necessarily proud of but couldn’t think of approaching any differently. ‘Investigating’ the incident that landed them in my office wasn’t the priority, giving them clarity and a new path forward were.
September 5, 2024
Individual and Collective Accountability in a Restorative Framework
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