There is another way to respond to charges that restorative practice is soft – and that is in the context of more serious disciplinary issues – including interpersonal conflict involving verbal or physical violence, bullying, harm to property etc.

 

Years of experience of peer mediation in school has shown that when two or more people fall out and engage in verbal or physical violence then punishing all involved does nothing to repair the relationships and indeed can make things worse – and harm the relationships those people may have with the adults punishing them.

 

Is it being soft to invite people to sit down together and, with the help of mediators, acknowledge their own role in a conflict and work together to put things right? I would suggest that it requires courage, humility, patience and creativity. It is an educational way to address problems whereas punishment may simply teach young people that when they get something wrong those with more power will make them suffer. If anything this teaches a bullying response and paves the way for authoritarian parenting in the future. It requires the mediators to learn how to listen in a non-judgmental active way and refrain from giving advice but support people to explore their own ways forward. These are not easy skills to learn. As an experience then, the process is tough to take part in and tough to facilitate.

What about more serious misdemeanors – when someone has caused harm to others or to school property through their behaviour? Punishment might be the ‘tough’ response but I would argue that it is a lazy one that is not educational. A child punished for such behaviour may learn nothing except not to get caught next time. Where on earth did we as adults learn that when a bad thing has happened the best response is to do more bad things? An eye for an eye, as it were. And let us admit that making a child suffer for their actions may well have an element of revenge in it – and that is not, or should not be, part of our professional toolbox.

The punitive response is part of the paradigm that states that when someone has done something wrong they should be punished for it. This way of thinking takes its lead from the domain of criminal justice. Schools can find themselves using witness statements, interviews and interrogation techniques to get to the bottom of what has happened. They need the evidence to prove who is responsible so that they can administer the appropriate sanction – despite the fact that there is little evidence that sanctions do in fact change behaviour.

Sanctions may suppress or prevent certain behaviours because people fear the punishment, but this can lead to behaviour moving beyond the school gate where people will not get caught or encourage children to evade capture by lying. It does not lead to people really thinking about what they have done and the impact their actions have had on others. (And in the absence of a strong commitment to relationship building in a school using activities like Circles it is possible that children really do not care about the impact of what they have done so this is a parallel pro-active activity we need to adopt alongside our restorative response.)

The hardest thing a child may be asked to do in a school is acknowledge that they have made a harmful choice, accept responsibility, sit down with those affected by their actions and work with them to put things right. The hardest thing school personnel may have to do is to sit down with a student and take some responsibility for a conflict that happened in a classroom. Maybe a teacher have to take on board for the first time that this young person was triggered by something that the teacher said, and was in fact acting out from a state of dysregulation and past trauma. The hardest thing for parents who have been invited to a restorative meeting involving their child may be to face up to the realisation that their own behaviour has somehow been influential in causing their child to act the way they did.

Restorative meetings are far from soft – they are tough for the young people involved, tough for the teachers and tough for the parents/carers.

 

I am not sure that the word ‘soft’ is actually useful and appropriate when it comes to talking about relational and restorative skills.

 

Personally, I find staying in the relational and restorative zone all the time extremely demanding. There is nothing soft about being vigilant to what people are saying, and what they may be trying to tell us with their behaviour. There is nothing soft modulating our responses in order to stay in connection with another person and move to a point where we can both work together and find mutually acceptable ways forward. There is nothing soft about being threatened by an angry or upset person and yet staying calm and empathic, doing ones best to help the other person to regulate themselves and calm down. There is nothing soft in avoiding the temptation to fight back and use the power that we could so easily assume, that has been given to us by the institution we work in, to ‘pull rank’ and use threats and reprimands ourselves.

Perhaps what I am saying is that we need to reclaim the word ‘tough’ – that to be tough in a restorative, relational way is what we aspire to. And that is tough to do!

 

Our Connect RP Gift is a Restorative Support Agreement aims to guide a restorative approach when harm has occurred. You can download it here.


If you are interested in developing skills to facilitate such Restorative Meetings, you can sign up to our Hybrid Saturday Course on Restorative Meetings in DWEC on 6th May here!


Our Connect RP Site Licence Schools will explore facilitating Restorative Meetings in Year 3 but if anyone from one of our Connect RP Site Licence schools fancies a face to face day on this topic they will receive a 50% discount, so get in touch hello@connectrp.ie if this relates to you!

March 1, 2025
This idea that Restorative Practice is all about the Restorative Questions is a sentiment I hear a lot. Here, I would like to discuss some of the experiences I would have missed out on and some of the things I may not have learned had my learning in Restorative Practice stopped at the Restorative Questions. One of the most disappointing losses one might experience if you focus merely on the Restorative Questions is that of Positive Relationship Building. In September this year I met a little boy in my new class who was very shy, withdrawn and had little self-belief. He struggled academically and explained that he found school really hard sometimes. I was struck by how happy he appeared playing on the yard with his friends but how rapidly his demeanour changed when he re-entered the classroom. It didn’t take me long to figure out the classroom was not a place of safety or welcome for this child. At the end of the first week of school I gave the children big A3 blank white folders and asked them to design and decorate them as they saw fit. I suddenly saw this little boy light up. I went down to his desk and sat beside him. He talked more to me in those 10 minutes than he had for the full week. He explained that he loved to draw and that he created comic books at home. He was engaged, happy and very open with me and I began to see all the wonderful gifts and talents he possessed. From this encounter on, I took every opportunity to praise him for his creativity and to find ways to incorporate this into his learning. I have had the privilege of seeing this child grow in confidence over the last few months. Positive relationship building is something that comes very naturally to many teachers restoratively trained or not. However, what I have learned and what really helped me in this situation was to make this positive relationship building an explicit part of my teaching practise. To make time in the day to build relationships with my students. I have developed simple and manageable procedures such as a checklist of positive interactions to remind myself to praise all of my students. Had I not been using such strategies I may have lost out on this very positive experience and an affirming relationship with one of my students. Another area which falls outside the scope of the Restorative Questions, and is a huge benefit of Restorative Practice is it’s power to support and nurture student’s emotional literacy. In September, I met a group of students who had had little experience of Restorative Practice and I was concerned by their struggle to label and describe their emotions and at times to regulate these emotions. Over the first few weeks of school, I introduced the children to the Restorative Animals, one of whom is Crank the Croc. He can be a little snappy at times and needs understanding and a love bomb to help him to regulate his emotions. Two or three weeks after we had introduced these animals, I noticed one of the little girls in my class was behaving in a manner that was outside the norm for her, she was very sharp with the other children and seemed very frustrated in class. One Friday morning I asked her to have a chat outside the door. I started by telling her I noticed that she was acting differently and I asked “What happened?”. At which point she burst into tears and told me she was just feeling like Crank the Croc, things hadn’t gone according to plan at home that morning and she was in a very cranky mood. So I asked her what does Crank the Croc need to help him when he’s in a bad mood. She replied; “A love bomb” and I asked her what that looked like for her. With some suggestions and scaffolding she decided she’d like to sit beside her friend at lunch and to have five minutes in the Cool Down Corner. At the end of the day I rang her Mam to check in and discovered that the family were going through an extremely challenging time and that things were very emotionally turbulent at home. I have never been so glad that I took an empathetic approach, had I not and had I taken a more punitive approach I feel I would have destroyed my relationship with this student. I would have left school that day with little understanding of that child’s experience and no insight into how to support her for the rest of the school year.  Finally, Restorative Practice can act as a powerful lens through which you view your professional and personal interactions with others. A question I learned to ask through Restorative Practice is “Who do I want to be?” As educators we know there are times where so much of a situation is out of our control. This can lead to some very stressful situations when dealing with parents in particular. I find looking at a situation from the parents perspective and recognising that it’s rarely a personal issue with me, rather their deep concern for their child that causes anger and frustration. This helps me to deal with conflict. Also when having contentious meetings with parents I ask myself the question “Who do I want to be?”. It by no means guarantees that I will be met with the same level of empathy but if I can leave such a meeting feeling that I was kind, professional and empathetic well then I’m happy with the only side of the conversation I can actually control.
December 12, 2024
Sometimes, in my role as Guidance Counsellor, I get asked to intervene in situations where several consequences have already been implemented. One such example was a second year “feud” between a boy and a girl who had no dealings with each other in first year and were in the same class for the first time in Second year. Over the first few months, their bickering had escalated to Year Head intervention, detentions and still the teachers were reporting problems in the class. In fact, the whole class atmosphere had been impacted and the class was labelled the problematic one of Second year. “I felt powerless. I was confused, I couldn’t understand why she was treating me like this. I never spoke to her in First year and when we were put in class together this year she started sniggering and whispering to her friends every time I walked into class for no reason. ” (Boy X) These were the words of the boy in a preparation conversation before a Restorative Meeting. But they didn’t come easy. In the first round of the questions, I learned he was angry and that he thought his reputation was ruined. He couldn’t get beyond defending himself and making her out to be the ‘bad guy’. He wanted compensation and for the Year Head to call an assembly and tell the whole year he didn’t do ‘it’. At that stage, based on those answers, I was skeptical that there was a readiness for a Restorative Meeting between the two parties. In my work as an RP practitioner, I know that identifying what feelings reside behind the facts listed are where connection and empathy are built so I delved a little deeper – back to the start of the story rather than this specific incident. I followed the question protocol again and that’s when we started getting somewhere and he made the above revelation. This boy was very articulate, and I could empathise with the feelings he described. He described the mixed emotions of new beginnings, new classmates, and the added burden of this mysterious quarrel with a girl he didn’t know who just had it in for him. In an attempt to regain power, he began acting in a way that he wasn’t necessarily proud of but couldn’t think of approaching any differently. ‘Investigating’ the incident that landed them in my office wasn’t the priority, giving them clarity and a new path forward were.
September 5, 2024
Individual and Collective Accountability in a Restorative Framework
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